Refund Policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all new subscribers. If you're not completely satisfied with ViewStats within the first 30 days of your subscription, we'll provide a full refund.

Eligibility for Refunds

You are eligible for a refund if:

• You request a refund within 30 days of your initial subscription
• You are a first-time subscriber to ViewStats
• Your account is in good standing with no violations of our Terms of Service
• You have not exceeded reasonable usage limits

Refund Exclusions

Refunds are not available for:

• Subscription renewals (only initial subscriptions)
• Accounts that have been suspended or terminated for policy violations
• Requests made after the 30-day guarantee period
• Partial month refunds for cancelled subscriptions
• Third-party fees or charges

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at [email protected]
2. Include your account email and subscription details
3. Provide a brief reason for your refund request
4. Allow 3-5 business days for processing

Refund Processing

Once your refund request is approved:

• Refunds are processed within 5-10 business days
• Refunds are issued to the original payment method
• Your account access will be terminated immediately
• All data associated with your account will be deleted

Subscription Cancellation

You can cancel your subscription at any time without requesting a refund:

• Cancellations take effect at the end of your current billing period
• You'll retain access until the end of your paid period
• No refund is provided for the remaining time in your billing cycle
• You can reactivate your subscription at any time

Chargebacks and Disputes

If you initiate a chargeback or payment dispute without first contacting us:

• Your account will be immediately suspended
• You may be charged additional fees
• Future access to ViewStats may be restricted

We encourage you to contact us directly to resolve any billing issues before initiating a dispute.

Contact Information

For refund requests or billing questions, please contact us:

Changes to This Policy

We may update this refund policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the new terms.